Introduction
Reflections Yorkshire CIC is committed to ensuring that our services and information are accessible to everyone, including people with disabilities. We aim to provide an inclusive environment where all individuals can access and benefit from our services without barriers. This policy outlines our commitment to accessibility and the measures we have in place to achieve this goal.
Our Commitment
Inclusive Services
We strive to offer services that are accessible to all individuals, regardless of disability. This includes making reasonable adjustments to ensure that everyone can participate fully in our programs and activities.
Accessible Information
We are committed to providing information in formats that are accessible to everyone. This includes offering materials in alternative formats upon request, such as large print, braille, audio, and easy-to-read versions.
Physical Accessibility
Our premises are designed to be accessible to people with physical disabilities. We ensure that our buildings have accessible entrances, exits, and facilities, including ramps, elevators, and accessible restrooms.
Digital Accessibility
Our website and digital services are designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. We continually work to improve our digital platforms to ensure they are user-friendly and accessible to people with various disabilities.
Staff Training
Our staff members receive regular training on disability awareness and accessibility best practices. This ensures they are equipped to support individuals with disabilities and provide an inclusive service experience.
Feedback and Improvement
We actively seek feedback on our accessibility efforts from service users and stakeholders. Feedback is used to make continuous improvements to our services and facilities.
Making a Request for Accessibility Support
If you require any specific accommodations or support to access our services, please contact us. We will work with you to identify and implement reasonable adjustments to meet your needs.
Phone: 01977 804484
Email: info@reflectionscic.com
Reporting Accessibility Issues
If you encounter any barriers to accessibility while using our services or facilities, please let us know. We take all accessibility issues seriously and will address them promptly.
Phone: 01977 804484
Email: info@reflectionscic.com
Review and Monitoring
This accessibility policy is reviewed annually to ensure it remains effective and relevant. We are committed to continuous improvement and welcome any suggestions for enhancing accessibility at Reflections Yorkshire CIC.
Contact Us
For more information about our accessibility policy or to discuss any specific accessibility needs, please contact us:
Phone: 01977 804484
Email: info@reflectionscic.com
Thank you for helping us create a more accessible and inclusive environment for everyone.